PFS CLEAN WATER MANAGEMENT TEAM
Our expertise
Your confidence
At PFS Clean Water Management, we believe that great outcomes start with great people. Our team brings together decades of expertise, passion for innovation, and a shared commitment to delivering clean, sustainable water solutions across the UK. Every member of our team plays a vital role in helping our customers achieve safe, efficient, and compliant water management.

ABOUT US
Meet the People Behind PFS Clean Water Management
At the heart of PFS Clean Water Management is a team of dedicated professionals who are driven by a simple goal: to make clean water solutions accessible, reliable, and future-proof.
From project managers and engineers to compliance specialists and customer service experts, every individual at PFS contributes unique skills and insights. Together, we combine technical excellence with a collaborative approach, working closely with our clients to understand their challenges and deliver the best possible results.
We are proud of our culture of integrity, continuous improvement, and customer focus. Our people are not only highly qualified, but also passionate about making a real difference – whether that’s through innovative water treatment design, seamless project delivery, or first-class support and maintenance.
Get to know the faces behind PFS and discover how our team's expertise can help your business thrive.
OUR TEAM
The expertise behind PFS Clean Water Management

Oliver Bywaters
Branch Manager

Jade Lane
Servicing Manager

Ruth Bywaters
Office Administrator

Mark Alderson
Trade Counter

Matt Croxen
Warehouse

Decarlo Trerise
Field Engineer

Jordan Willey
Field Engineer
What Our Customers Say
Real stories from real customers who trust us to deliver every time.
We’re proud to share the experiences of our valued customers. Their feedback reflects our commitment to quality, reliability, and exceptional service. Here’s what they have to say.

PFS came to service our water treatment plant this week. The guy that came, Dec, could not have been better. He was friendly, efficient and helpful. We also had low water pressure from the borehole, and he put in extra effort to try and sort it out.
Andy Magin

Reliable and very efficient service.
All company personnel appear very organised and competent from booking appointments through to carrying out the work by skilled knowledgeable engineers.
Ruth Wells

Outstanding team, everyone has a very professional manner.
Highly recommended
Paul Pullen

The staff and engineer were very knowlagable and punctual . Job finished on time
Peter Ramsey

After months of problems with our septic tank pumps, and after contacting several businesses locally on numerous occasions, to no effect, someone recommended PFS. What a revelation! Professional punctual thorough efficient. Altogether first class service and would highly recommend them. Thank you Ollie Adam and Nick.
Michelle Wall

Highly Recommended! After some issues with both our septic tanks, PFS resolved the issues quickly and the service, communication and professionalism were amazing. Having had issues with previous companies it is so refreshing to have found PFS. If you need a pump or septic tank service or repair in Cornwall then I cannot recommend them enough. Thank you Jade and all your engineers!