Peace of Mind at Home
Homeowner emergency call-out
Your home water supply is essential for everything from drinking and washing to heating and hygiene. When something goes wrong, it can be stressful and disruptive. That’s why PFS offers a priority emergency call-out service for domestic customers with a service agreement — ensuring fast, professional support whenever the unexpected happens.
OUR VALUES
Why choose PFS for your home water supply?
When it comes to your home, water isn’t just a convenience — it’s essential for everyday life. With a PFS service agreement, you gain expert support that ensures your private water supply is maintained, monitored, and protected all year round. From regular servicing to priority emergency call-outs, we give homeowners complete peace of mind.
With over 30 years of experience in maintaining and repairing private water systems, PFS is a trusted name for homeowners across the region. We pride ourselves on delivering personal, friendly service tailored to the unique needs of your property — and above all, we offer the peace of mind that comes from knowing expert help is always just a call away.
24/7 priority call-outs
Emergencies don’t wait, and neither do we. With a service agreement in place, you’ll receive priority response from our skilled engineers, day or night, ensuring your water supply is restored quickly with minimal stress.
Preventative maintenance
We don’t just respond to issues — we help prevent them. Our scheduled maintenance checks identify wear, faults, and inefficiencies before they become serious problems, helping you avoid unexpected breakdowns and costly repairs.
Safe, clean, reliable water
Whether you use a borehole, spring, or other private supply, we make sure your water remains safe, compliant, and reliable. Our expertise in domestic systems means your household can count on high-quality water, every day.
OUR VALUES
How it works
Protecting your home’s water supply is simple with PFS. Our domestic service agreements are designed to keep your system running smoothly and ensure expert help is always within reach — especially when you need it most.
Solutions for every supply
Be prepared for the unexpected
Water system failures can happen at the worst times. With a PFS service agreement, you’ll always have access to fast, professional help to keep your home supplied and safe.
Get in touch today to protect your water supply and gain peace of mind.
What Our Customers Say
Real stories from real customers who trust us to deliver every time.
We’re proud to share the experiences of our valued customers. Their feedback reflects our commitment to quality, reliability, and exceptional service. Here’s what they have to say.
I had the pleasure of dealing with PFS this week for the first time after I had to source a part at very short notice to make a connection to a South West Water sewer. I made a call after being recommended to them and they knew exactly what I needed, exactly when they could get it and when it arrived they even went through the setup. It is now in the ground and working correctly keeping our project on target. I would not hesitate to call them again in the future and would recommend PFS to anyone.
Wayne
Martin correctly diagnose the problem with my bore hole pump. Olly was most helpful in providing parts for the pump , showing how to wire them and also parts for my UV filter - again giving lots of information. Both Martin and Olly were superb.
David Stone
Always friendly, prompt, thorough and knowledgeable.
Jon Welch
Great service from all the staff at PFS, problem with borehole Dek arrived on time great guy very helpful pump failure came back nrxt day with new pump all working great, everyone in the office extremley helpful. Thank you all for your help and such great service.
Roberta Pointer
Expert solutions for private water supply systems
Explore Our Private Water Supply Services
From borehole testing to treatment system upgrades, our private water supply services cover everything you need to keep your system running smoothly.
Explore the pages to learn more about how PFS Clean Water Management can help you stay compliant, improve water quality, and safeguard your supply for the long term.