Clear answers to common questions about our commercial water solutions
Frequently asked questions
Got questions about our commercial water treatment solutions? You're in the right place. Our FAQ section covers everything from system types and installation to maintenance, compliance, and troubleshooting. Whether you're new to water treatment or looking for technical clarity, we’ve compiled answers to the most common queries we receive from clients across industries. If you can’t find what you’re looking for, our expert team is just a message away.
What Our Customers Say
Real stories from real customers who trust us to deliver every time.
We’re proud to share the experiences of our valued customers. Their feedback reflects our commitment to quality, reliability, and exceptional service. Here’s what they have to say.
I had the pleasure of dealing with PFS this week for the first time after I had to source a part at very short notice to make a connection to a South West Water sewer. I made a call after being recommended to them and they knew exactly what I needed, exactly when they could get it and when it arrived they even went through the setup. It is now in the ground and working correctly keeping our project on target. I would not hesitate to call them again in the future and would recommend PFS to anyone.
Wayne
Martin correctly diagnose the problem with my bore hole pump. Olly was most helpful in providing parts for the pump , showing how to wire them and also parts for my UV filter - again giving lots of information. Both Martin and Olly were superb.
David Stone
Always friendly, prompt, thorough and knowledgeable.
Jon Welch
Great service from all the staff at PFS, problem with borehole Dek arrived on time great guy very helpful pump failure came back nrxt day with new pump all working great, everyone in the office extremley helpful. Thank you all for your help and such great service.